Dilbert does outsourcing …

Given we’re in the middle of negotiating a big outsource contract, this made me smile.

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5 Technologies that CEOs intend to invest in next year

Amid all the CIO and vendor hype about where the next round ou IT investment should be focussed, it was hugely refreshing to read on Silicon.com the 5 technologies that CEOs will invest in next year. Not a mention of cloud computing, virtualization, web 2.0 > enterprise 2.0 and all that jazz, just some very basic fundamentals that will driver their businesses forward

  • Better data collection and retrieval systems… to directly drive business growth and find more savings as well as new business opportunities’.”
  • Home and remote working… to get more performance from their existing workforce whilst reducing travel overheads at a time when unemployment is on the rise.
  • Mobile commerce… CEO’s are starting to believe that, after 10yrs of hype, this might just be ready for prime time
  • Business intelligence… track and responding to customer behaviour – if you’re not doing it then you competitors sure are and implied customer loyalty is long gone.
  • E-discovery systems …. “In difficult economic times, legal challenges tend to increase” … so how good are your retrieval and analytical systems ?

Now clearly I’m not saying that cloud computing, virtualization, web 2.0 > enterprise 2.0 et al don’t have a part to play in many of these priorities but shouldn’t we be focussing on the problems – as articulated by our most important customers – rather than the technologies and their somewhat abstract labels

JMHO