Here’s a really good and well written piece < here> on a topic that has, in the past, had way too much consulting BS associated with it.
A wise ex boss of mine once asked….. “help me make ‘the IT’ silent so we can use technology to really transform this business”.
That was well before “DevOps” and “Digital” became the new boardroom buzzwords but I’ve never forgotten those words and have done my best to both remember and apply them wherever I’ve been